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Where's My Package? How To Contact DHL

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10/17/2009

The wonders of shopping online.

Now you can wait for delayed packages, try to track down lost packages and receive damaged packages all from the comfort of your own home.

While this is not in fact the case, and shipping by courier, the majority of times is a smooth, automatic process there are times when trying to receive something from a great distance can create a great deal of grief.

When that happens you want to get the phone numbers of the people in charge, you want them to fix the problem and you don't want to loose any more sleep, hair, or money in the process.

This is an article about how to do that.

**Finding The Phone Number**

While finding the phone number for your local DHL should be as easy as looking in the local white/yellow pages things aren't easy these days. Especially in the age of the cell phone when not everybody gets a phone book to begin with.

The answer to this question, like much of everything these days is to go online.

Google is an excellent place to start and just typing one of the following phrases into the search bar should bring up the results you're looking for.

* "DHL contact number"
* "local DHL number"
* "DHL phone number"
* "DHL phone number for (put in the name of your town)"

Not only will you get to the DHL website you will probably find the page with the DHL contact details specific to your local region as well.

There are also kind people like those who put together support.chinavasion.com who have compiled lists for you to remove much of the hard work.

The next thing you've got to do is to navigate your way through the automated phone system.

**Dealing With The Automated Phone System**

What follows is an easy-to-follow guide to navigating phone systems.

1) Listen for an option that sounds related to the problem you want solved, if there's one dial it.

2) If there's not an option try one option at random and see if it will take you to the option that you want.

3) If steps 1 and/or 2 don't work (and you've just started going through the system) go back one step and try another option at random.

4) If steps 1 and/or 2 don't work and you've been going through the system for five minutes or more give up and choose the option that lets you talk to a person.

**Dealing With Customer Representatives**

While dealing with people usually requires a lot less effort than the labyrinth-like automated phone system it usually requires a little bit of preparation on your part.

Have the following things on-hand:

* Your tracking number
* The contents of the package
* The address it was being shipped to
* The address it was being shipped from
* The timeline of events as you remember them.

Another step that you might want to follow is to ensure that you 'check back' with the customer service representative the thing that they're asking you.

And that's it, by following those four steps you'll have the situation resolved in no time.

Don't mess around with Google to find the DHL contact number. Visit support.chinavasion.com or paste this URL into your address bar: http://support.chinavasion.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=140&nav=0,12
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Marketing your Website with Free Downloadable eBooks

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Unless you have a website that fills a unique need - which is virtually impossible - your competition probably numbers hundreds of thousand other sites selling a similar product or service. In order to compete effectively, you must use every marketing technique available to promote your website to the widest possible audience. One of the best techniques to create viral buzz is to create free downloadable ebooks.

You may wonder how spending your time writing an ebook that you then distribute for free is worth your while. No matter what you're selling, potential customers want to sample what you have to offer before they buy. Statistics show that the average buyer visits a site six to seven times before they are convinced to buy. You believe in your product or service and know that your customers will benefit by purchasing from your site. The question is, how do you convince a visitor that your offering is superior to your competitors?

One excellent way to persuade people to buy is to offer, free of charge, detailed information that provides a snapshot of the benefits they will realize upon purchase. Your customer needs to know that you know what you're talking about. Let's say you're selling gardening supplies. Visitors to your site may be looking for greenhouse kits, garden tools or hydroponic equipment. Before they're willing to part with their cash, they need to feel that you're a credible source.

You know your business better than anyone. It's easy for you to write a short booklet on the pros and cons of greenhouse gardening, or the best tools for any given garden task. You know all about the advantages of hydroponic gardening. The time required to produce a free downloadable ebook on any of these subjects is nominal when compared with the credibility you establish with customers.

Offering free downloadable ebooks can turn a ho-hum visit into a sale. You can market your book through your website, offering a branding option to other topic-related websites, whereby they can freely distribute your free downloadable ebooks with a link to their site as an incentive. Here's where the viral factor comes into play. The more copies you have in circulation, the more leads you gain. One reader forwards a copy to another, or steers a friend to your site. Get your link to this freebie in a gardening newsletter and you've got traffic!

Well-written and free downloadable ebooks, full of useful information on your potential customer's topic of interest serves a number of profitable purposes. You are seen as a credible expert. Your potential customer gets valuable information for free. It only follows that what you're selling is even more valuable.

Make your free downloadable ebooks available in safe formats. PDF files are best. Avoid .exe files, as your visitors may well regard these as dangerous. You want as many people as possible to download your ebook! Then watch your sales grow!Forge ahead by Marketing your Website with Free Downloadable eBooks
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Digging Deeper into E Commerce Application

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Numerous questions arise with the emergence of e commerce application. Especially when someone is stick into his plan of embracing e commerce as a source of income, then he or she should know the intricacies of the process. To spot the wolf in sheep's clothing few points require to be kept in mind. They are the following:

1. Ask yourself the requirement: the very first and foremost thing that you must ask yourself is the requirement. You must know whether you really need hardware or software. This eliminates the expensive process of choosing, maintaining and renewing hardware and software, removing the conventional upfront capital investment.
2. Do I have to pay for upgrades? The answer is no. Retailers do not need to pay for additional e-commerce features with accurate on-demand e-commerce. New functional upgrades are made obtainable for free -- quite a few times per year and offer additional e-commerce capabilities and functionality.
3. Do I need to guess my peak load? No. A huge challenge for retailers is grading according to customer requirement and ensuring they can grip the holiday rush. However, with SaaS, you do not require to be tensed at your peak load again because the unique on-demand architecture ensures load to be scaled as desired for increased Web traffic, particularly during busy times.
4. Versions of same software, or a single On-demand SaaS e-commerce models are constructed and run on a single example of software with a multitenant architecture. This is significant because this structure allows grid computing which dynamically distributes IT resources to meet changing customer demand.
5. Can I really modify and upgrade seamlessly? Yes, this can be done on demand, Software as a Service e-commerce permits retailers and manufacturers to modify their sites without building their own code. New features and functionality are made available. The main benefit of this service-oriented architecture (SOA) approach is decoupling the usage of functionality.
6. Can I easily amalgamate? Yes. True on-demand e-commerce removes the hassles of custom coding and growth during integration. In its place, Web services are available from a Web server to a Web user and the incorporation can be with a back-end system or an external service. All functionalities are exposed with open API (application programming interface), and that culminates to easier integration.

Will I require migrating for more functionality and knocking out my budget? The answer is definitely “No”. this is because of the fact that too often vendors hit you up for more money after they make the first sale, claiming that "you require migrating to a latest version." With the Software as a Service e-commerce model, you don’t require to migrate to a purchased application for more functionality. The fact is that, with an on-demand model, the whole cost of ownership is reduced because there is no hardware or software cost, less staff and support is needed and you don't have to pay for functionality upgrades for e-commerce provider.
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Marketing With RSS Feeds Creating A Direct Link to Customers and brute force evo II

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What’s an RSS feed?

Due to the overwhelming amount of spam on the internet, many users are turning from traditional newsletter subscriptions to RSS feeds to get their information. RSS is Really Simple Syndication. Besides connecting you directly to your customers, feeds are advantageous for several reasons:

• They update automatically. Anytime you publish a new article or blog, your readers receive it with no effort on their part, or yours.

• Unlike an email campaign, they don’t force you to contend with costly black lists and spam filters.

• They’re a 100% opt-in marketing tool. Your documents are transmitted in a mark-up language that requires your subscribers to download a reader, like Bloglines or FeedDemon, to translate them. So all your subscribers really want the information you’re providing.

Where Is This Going?-The Future of RSS

Bill Flitter, founder of RSS analytics engine http://Pheedo.com, suggests, in the near future, feeds will become much simpler and more user-friendly. Says Flitter, “Once RSS becomes a little bit easier, I think we’ll see a huge surge in its use.” Firefox and Safari are already RSS-enabled, and Internet Explorer and Outlook will be soon.

Expect to see individualized RSS feeds gain popularity-customized feeds where a user can choose what kind of content comes through to them. Flitter projects, “I think we’ll see…individual subscriptions increase so you can send information that’s more relevant to that end user… like Tivo for the web.”

Another likely change is that news readers will allow you to customize the look of your feed, rather than translating every one alike. You’ll be able to brand your feed, change its style, and differentiate it from every other feed so your customers can recognize it easily.

How Can I Use RSS for My EBiz?

Use feeds to send newsletters, product promos, blogs, and special offers. You can create your content using any blog platform-Type Pad, Word Press, Movable Type. They all generate RSS feeds-your only job is choosing the content. The important thing is to keep your content fresh and relevant to your audience, because with one click they can unsubscribe. Try to balance generating sales with sharing interesting info and useful tips.

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